Privacy Policy for FlagSnap

Your privacy is our priority

Effective Date:06/03/2025

Last Updated:06/03/2025

Introduction

Welcome to FlagSnap ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). FlagSnap is designed to help users create and manage flag football plays.

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account with FlagSnap, we collect the following information through Firebase Authentication:

  • Email address
  • Display name (if provided)
  • Profile picture (if uploaded)
  • Unique user identifier

User-Generated Content

We store the following content that you create on our platform:

  • Flag football plays and formations you design
  • Play names and descriptions
  • Team configurations
  • Any notes or comments you add to your plays
  • Sharing preferences for your content

Technical Information

We automatically collect certain technical information, including:

  • Device information (device type, operating system, version)
  • App usage analytics and performance data
  • Log files and crash reports
  • IP address and general location information (city/state level)

How We Use Your Information

We use the collected information for the following purposes:

Service Provision:

  • To create and maintain your user account
  • To store and sync your flag football plays across devices
  • To provide customer support and respond to your inquiries
  • To ensure the security and integrity of our Service

Service Improvement:

  • To analyze usage patterns and improve app functionality
  • To identify and fix technical issues
  • To develop new features and enhancements

Communication:

  • To send important updates about the Service
  • To respond to your questions and support requests
  • To notify you of significant changes to this Privacy Policy

Data Storage and Security

Firebase Integration

Your account information is managed through Google Firebase Authentication, which provides enterprise-grade security. Firebase handles the secure storage of your authentication credentials according to Google's security standards.

Data Storage

  • All user-generated content (plays, formations, etc.) is stored securely in our database
  • We implement appropriate technical and organizational measures to protect your data
  • Data is encrypted in transit and at rest
  • We regularly monitor our systems for potential vulnerabilities

Data Retention

  • Account information is retained as long as your account remains active
  • User-generated content is retained until you delete it or close your account
  • Technical logs and analytics data may be retained for up to 2 years for service improvement purposes

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

  • Google Firebase (for authentication and hosting)
  • Cloud storage providers
  • Analytics services
  • Customer support platforms

These providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to us.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Your Rights and Choices

Account Management

You have the right to:

  • Access, update, or delete your account information
  • Export your play data
  • Delete specific plays or content you've created
  • Deactivate or delete your account entirely

Communication Preferences

You can opt out of non-essential communications at any time by:

  • Updating your account settings
  • Following unsubscribe instructions in emails
  • Contacting us directly

Data Portability

Upon request, we can provide you with a copy of your data in a commonly used, machine-readable format.

Children's Privacy

FlagSnap is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will promptly delete such information from our records.

Third-Party Services

Firebase Authentication

Our Service uses Google Firebase for user authentication. Google's privacy practices are governed by the Google Privacy Policy, available at https://policies.google.com/privacy.

Analytics

We may use third-party analytics services to help us understand how our Service is used. These services may collect information about your use of our Service and other apps and websites.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through the app or via email for significant changes
  • Post the updated policy on our website and in the app

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email:support@flagsnap.com

You can also contact us through the app's support feature.

Additional Rights (For EU/UK Users)

If you are located in the European Union or United Kingdom, you have additional rights under the GDPR/UK GDPR, including:

  • The right to be informed about how your data is used
  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision-making

To exercise these rights, please contact us using the information provided above.